Dear A Noise Within Passholders, Patrons, and Supporters:
We are postponing our Fall 2020 productions to Fall 2021, and we will open our current Spring 2021 lineup of Metamorphoses, An Iliad, and A Midsummer Night’s Dream in February as scheduled, pending the approval of public health guidelines.
When we first announced our Spirits Rising season, we promised to update you on our plans as public safety guidance evolved. We thank you for your patience and support during this process. We have made the decision to move to a model of “responsive producing” of our season, as it does not seem likely that we will be able to gather in the same space either as artists to rehearse a play or with you, our audience, in the fall.
We remain committed to producing our season while being responsive to changing conditions in our community and the world. We plan to bring you Alice in Wonderland, Radio Golf, and Sweeney Todd in Fall 2021.
For those of you who have already purchased subscriptions or tickets: thank you! We will automatically convert your purchase for the fall to a ticket credit to use when we release our new fall dates. This will not change your seating or your dates for the spring. For those of you who have not yet renewed, Box Office
can design a spring pass that allows you to keep your seats and benefits.
We also wanted to let you know that our inability to produce in the fall has meant difficult decisions about staffing. As we institute furloughs and reduce our staff and artist capacity this fall, we ask for your patience as it may take longer than usual to receive a response. We have also answered some commonly asked questions about next season below.
Although we are facing many uncertainties, we are certain that we have an amazing community. We know your kindness. We know your generosity. We know your open-heartedness. We anxiously await the moment when we can all be together again, both onstage and off.
We hope that you and your loved ones take much needed time to rest and reflect, as we are doing here at A Noise Within. We look forward to sharing more news with you soon.
Geoff Elliott & Julia Rodriguez-Elliott
Producing Artistic Directors
Last updated 6/18/20.
If I already purchased a subscription, do I need to reach out to Box Office?
We are going to automatically save your ticket credit to your account to use whenever we release a new fall schedule. This applies to all PremierPass holders and FlexPass, YoungProfessional, and YouthPass holders who have already chosen dates for the fall. If you are a FlexPass, YoungProfessional, or YouthPass holder and you haven’t chosen your dates yet, you can simply wait to do so until we have new dates for the fall.
You do not need to reach out to Box Office to receive your ticket credit. If you are interested in donating your tickets (a huge help to the company) or have other questions about your subscription, the quickest way to reach us is to email firstname.lastname@example.org
If I’m a PremierPass holder, will I still have the same seats in the fall?
We will hold your ticket credit and apply it to the same seats on equivalent dates once we finalize our new fall schedule.
How will you make sure that your audiences are safe when you re-open?
We are in regular communication with the Los Angeles County Department of Public Health and the City of Pasadena Public Health Department as we learn and implement best policies and guidelines for venues. We will continue to follow advice from expert health authorities and county officials as we plan for our re-opening.
What if I buy tickets, but the production is canceled?
If the production is canceled, we will automatically credit your account for a future performance, or you can choose to donate your ticket back to A Noise Within for a tax deduction. Your credit will not expire.
Can you stream your productions for those of us who can’t attend due to COVID-19?
We will look into this option in preparation for the spring. We will work with the actors’ union once we are able to gather safely again to explore our options for streaming performances for those in high-risk categories and those who don’t yet feel comfortable returning to the theatre. Any recording or streaming we present in the future will need to be of a high enough quality to ensure an excellent experience for our patrons.
How are you going to arrange the seating due to social distancing? And how will you manage social distancing in the halls, bathrooms, water fountains, Box Office, and concessions?
It is possible that many of the measures currently recommended by public health officials will still be in effect when we return to public performances (wearing of masks, social distancing, etc.). We will follow all of the relevant guidelines and make sure to communicate our safety plan clearly and in plenty of time for our audiences to make personal decisions about their readiness to return.
What if I still don’t feel comfortable attending once you open?
Just let us know. You can donate your tickets back to the theatre, or we can make it a credit for a future performance.
What if I already have a credit?
We are here for you if you have more questions or concerns.
Please reach out to our Box Office staff at email@example.com
for more information about your options.