Dear A Noise Within Passholders, Patrons, and Supporters:
The health and safety of our patrons, artists, and staff is our number one priority. Due to the global impact of the COVID-19 virus and in speaking with local and state authorities on the latest public health guidelines, we have decided to postpone live performances on our campus and revise our Spring play lineup, with titles to be confirmed soon. We promised that our “responsive producing” season model would adapt to the ongoing pandemic, and we will live up to that promise.
We may not be moving forward with our original plans, but we are as excited as ever to find new and thrilling ways to share theatre with you. This Fall, we have enjoyed connecting with you for our Virtual Play Reading Series (with a holiday event coming your way soon). However, we will be taking Spring to the next level: high-quality, multi-camera filmed productions.
Lights. Sound. Costumes. All of the gorgeous artistry that you know from our productions will be fully fleshed out in our Spring programming. If you have subscription tickets for Spring 2021, we encourage you to hold onto them in anticipation of our filmed productions. If you have joined us for our Fridays @ Five and Fall Virtual Play Reading Series, we hope you’ll tune in for our most sophisticated virtual theatre programming yet.
As our staff finalizes titles and plans for our next steps, we will continue to meticulously track and follow public health guidelines, maintaining the care and well-being of our artists, staff, and patrons. We are as anxious as you are to perform live and share our theatre space with you as soon as it is safe. In the meantime, please take care of yourself and your loved ones.
If you have more questions about your subscription or about our programming, look at our FAQ’s below.
Geoff Elliott & Julia Rodriguez-Elliott
Producing Artistic Directors
Last updated 11/25/20.
Frequently Asked Questions
If I already purchased a subscription to the 2020/21 Season, do I need to reach out to the Box Office?
We will be reaching out to each of you individually to go over what passes and credits you have now and discuss options, but you should feel free to contact us in the meantime if you have questions or concerns, or if you already know what you would like to choose once we announce our Spring offerings.
If you had already chosen dates for the spring for your PremierPass or your FlexPass, YoungProfessional Pass, or YouthPass, we will keep that order as it is for now. Once we have our new Spring offerings on the schedule, we will be able to use your current tickets for the new offerings or if you prefer, you will be able to either use those tickets as a credit for future seasons or donate them back to support A Noise Within.
If you are a FlexPass, YoungProfessional Pass, or YouthPass holder and you haven’t yet chosen your dates, you can simply wait to do so until we have new dates for Spring 2021. All unused tickets can become a credit for future seasons or can be donated back to A Noise Within.
If you are interested in donating your tickets (a huge help to the company) or have other questions about your subscription, the quickest way to reach us is to email firstname.lastname@example.org
If I’m a PremierPass holder, will I still have the same seats in the fall?
We will automatically hold the same seats for future seasons for all Premier Passholders who have already renewed for the 2020/21 season.
If you were a PremierPass holder in the 2019/20 season and were not able to renew due to the COVID-19 pandemic but you would be interested in keeping your same seats for future seasons, please email email@example.com
to let us know your intent so that we can secure your seats.
What if I buy tickets, but the production is canceled?
If the production is canceled, we will automatically credit your account for a future performance, or you can choose to donate your ticket back to A Noise Within for a tax deduction. Your credit will not expire.
How will you make sure that your audiences are safe when you re-open?
We are in regular communication with the Los Angeles County Department of Public Health and the City of Pasadena Public Health Department as we learn and implement best policies and guidelines for venues. We will continue to follow advice from expert health authorities and county officials as we plan for our re-opening.
How are you going to arrange the seating due to social distancing? And how will you manage social distancing in the halls, bathrooms, water fountains, Box Office, and concessions?
It is possible that many of the measures currently recommended by public health officials will still be in effect when we return to public performances (wearing of masks, social distancing, etc.). We will follow all of the relevant guidelines and make sure to communicate our safety plan clearly and in plenty of time for our audiences to make personal decisions about their readiness to return.
What if I still don’t feel comfortable attending once you open?
Just let us know. You can donate your tickets back to the theatre, or we can make it a credit for a future performance.
What if I already have a credit from Spring 2020 or Fall 2020?
Contact the Box Office
, where we can go over any current credits you might have and can assist you in applying or donating your credit.
We are here for you if you have more questions or concerns.
Please reach out to our Box Office staff at firstname.lastname@example.org
for more information about your options.