As we prepare to open our doors and welcome you back to our building in September, we will closely follow all ongoing public health guidance. If we should be required to make adjustments to our season for public health reasons, we will communicate that to our audience immediately and clearly, as we have done throughout this time. We continue to receive reports from public health officials that conditions are improving and are glad to be taking the hopeful step of offering you our 2021-2022, 30th Anniversary Season: They Shattered the Chrysalis. Rest assured that—as we have throughout the pandemic for our staff and artists—we will adhere to and even exceed local health department requirements regarding Covid.
Before being admitted into the theatre, all audience members must provide proof of vaccination or a negative Covid test result obtained within the last 48 hours. We will have rapid tests available onsite, at cost, for anyone who cannot get tested ahead of time. Masks are required regardless of vaccination status and will be available on site until such time that LA County stops requiring masks indoors. At that point, masks will continue to be strongly recommended for vaccinated patrons and required for unvaccinated patrons. We have required full vaccination for all staff, artists, and volunteers who work onsite at A Noise Within.
Other safety precautions include but are not limited to:
- Temperature checks at the door
- High touch surfaces will be regularly sanitized
- Ventilation system has been updated to Covid standards
In the meantime, we hope you enjoy and support our ongoing programming! There are many opportunities to do so:
- Subscription or single tickets for the 2021-2022, 30th Anniversary Season: They Shattered the Chrysalis
- Tax-deductible donation to support A Noise Within
If you have ticket credit, you can choose to split your credit for multiple uses listed above! We appreciate every credit you spend or donate as much as any dollar. If you would like to learn more about how to use your credit, please email us at email@example.com. If you could not use your ticket or subscription due to the Covid-19 closure and did not donate your tickets to the theatre, you can use the credit toward any subscription or paid event (season passes and tickets, Noise Now, summer camp, etc.) occurring before 6/30/22, when current credits will expire.
You can also log in to your account to spend or donate as you choose. Your remaining credit balance should appear in the upper left corner of your screen by the ANW logo. If you don’t see the credit on account that you were expecting, please contact us at firstname.lastname@example.org. Learn more about how you can spend or donate your ticket credit online.
Last updated 7/15/21.
Frequently Asked Questions
What if I have unused credit?
If you could not use your ticket or subscription due to the Covid-19 closure and did not donate your tickets to the theatre, you can use the credit toward any subscription or paid event (season tickets, Noise Now, fundraising gala, summer camp, etc.) occurring before 6/30/22, when current credits will expire. Contact the Box Office, where we can go over any current credits you might have and can assist you in applying or donating your credit. Learn more about how you can spend or donate your ticket credit online.
If I’m a PremierPass holder, will I still have the same seats as before?
We have automatically held the same seats for future seasons for all Premier Passholders from the 2020-21 and 2019-20 season, unless you have previously contacted us to release them. Seating may need to change due to social distancing. Please email email@example.com to let us know if you have any questions.
What if I buy tickets, but the production is canceled?
If the production is canceled, we will automatically credit your account for a future performance, or you can choose to donate your ticket back to A Noise Within for a tax deduction.
How will you make sure that your audiences are safe when you re-open?
We are in regular communication with the Los Angeles County Department of Public Health and the City of Pasadena Public Health Department as we learn and implement best policies and guidelines for venues. We will continue to follow advice from expert health authorities and county officials as we plan for our re-opening. Learn more about our Covid safety measures.
We will ask our guests to comply with any Covid safety measures that ANW may deem necessary. Any restrictions will be based upon health orders issued by the Pasadena City Department of Public Health in effect at the time of each event.
What if I still don’t feel comfortable attending once you open?
Just let us know. You can donate your tickets back to the theatre, or we can make it a credit for a future performance occurring before 6/30/22.